Shelby County's hometown choice for reliable heating & air
We treat you like a neighbor, not a number.
- Fix-it-first approach
- 0% APR financing available
- Weekday service scheduling
- Free estimates on installs
Your neighbors vs. the big chains
Why people around here keep calling Ferrell's
Our professional technicians are trained to maintain and fix your systems — not upcharge and sell you to earn a commission. If you need a new system, we sell top-of-the-line products built to last.
A neighbor answers the phone
Ferrell’s: Yes — every call
National chains: Routed to a call center
Same technician every visit
Ferrell’s: Yes — you know your tech
National chains: Whoever is dispatched
No commission-driven upsell quotas
Ferrell’s: No quotas, ever
National chains: Sales targets per visit
Knows our community
Ferrell’s: 2nd generation family-owned
National chains: Big box franchise
Word of mouth, the way it's supposed to be
Your neighbors put it best
Honest reviews from honest people — straight off our Google Business profile and from families who've been letting us in their front door for decades.
4.6
Avg on Google · 41+ reviews
10K+
Homes & businesses served
45+ yrs
2nd generation family-owned
NATE
Certified technicians
Jennifer
Customer review · 5★
Evette
Shelbyville · Customer review · 5★
Sharon
New Castle, KY · Customer review · 5★
Cali
Shelbyville, KY · Customer review · 5★
Brendan
Verified Google review · 5★
Meagan
Verified Google review · 5★
Read all reviews on Google· Synced 7/22/2026
What we do
Comfort, taken care of
A tune-up, a tricky repair, or a brand-new system — the same friendly technicians that have helped your neighbors for years will give you an honest opinion and help schedule the soonest available appointment.
Why families pick us
Our Fix-It-First Approach
We fix it first. Our techs are trained to repair and maintain your system — not push a replacement you don't need to hit a sales quota. When a repair makes sense, we make the repair. When a system truly needs replacing, we install top-of-the-line equipment built to last. Either way, it's neighbor-to-neighbor treatment at a fair price.
Ready to feel the difference?
No pressure. Call during office hours for the next available weekday appointment.
What working with us looks like
Real value, every visit
A fair price, flat-rate quotes, financing when you need it, and real discounts for the people who serve our community. Here's what every Ferrell’s customer gets.
Premier Comfort Membership · $450 / year
What’s included in the maintenance plan
- Two seasonal tune-ups (spring & fall)
- 10% parts discount on every repair
- Priority scheduling during peak season
Two ways to join
Premier Comfort $450 · Peace of Mind $245
Always Family Owned
Ferrell’s treats you like a neighbor, not a number
Founded by Kenneth Ferrell and built through decades of dedication to neighbors in our community, the company continues to serve under the next generation of family leadership. While much has changed since 1980, our commitment to quality service, integrity, and personal relationships remains exactly the same.
Free resources
Learn before you spend
No jargon, no pressure — our Learning Center walks you through how your system works, how to weigh your options, and when it's time to call.
Understand it
Learn
Plain-English answers to how your HVAC works and why it matters.
- · How Central Air Conditioning Works
- · How Home Heating Systems Work
- · How Heat Pumps Work (Heating AND Cooling)
Weigh your options
Compare
Buying guides and side-by-side breakdowns to help you decide.
- · HVAC Repair vs. Replace: How to Decide
- · Heat Pump vs. Furnace: Which Is Right for Your Kentucky Home?
- · HVAC Efficiency & Cost-Value Guide (SEER2, AFUE, HSPF2)
Take the next step
Act
Know when to call and what to expect when you do.
- · When to Schedule HVAC Service (and What to Expect)
- · Why an HVAC Maintenance Plan Pays Off
Service areas
Proudly serving Shelbyville & beyond
We provide expert heating, cooling, and indoor air quality services across Shelbyville and 28+ surrounding communities — within a 30-mile service radius.
Communities we serve
- Shelbyville
- Simpsonville
- Waddy
- Finchville
- Peytona
- Bagdad
- Graefenburg
- Hatton
- Harrisonville
- Mount Eden
- Chestnut Grove
- Southville
- Clay Village
- Todd's Point
- Fisherville
- Cropper
- Bridgeport
- Frankfort
- Lawrenceburg
- Ballardsville
- Smithfield
- Eminence
- Pleasureville
- Pewee Valley
- Beckley
- Normandy
- Taylorsville
- Christiansburg
6036 Frankfort Rd, Shelbyville, KY 40065
Centered in Shelby County · 30-mile service radius
Not sure if we serve your area? We'll happily check.
Check availabilityGive us a call — we'll take it from here.
You'll get a real Shelby County neighbor on the line — not a call center. Call during office hours and our team will help schedule the soonest available appointment.
Tap to call · A real neighbor picks up
Serving Shelbyville, KY & surrounding areas