Legal
Accessibility Statement
Our commitment to an inclusive website experience for every visitor.
Last updated: June 25, 2026
The short version
We want everyone to be able to use our website. We aim to meet recognized accessibility standards (WCAG 2.2 Level AA), we keep improving, and if anything is hard to use, please tell us — we’ll help and we’ll fix it.
Ferrell's Air Conditioning & Heating is committed to making our website accessible and usable for everyone, including people with disabilities. We believe digital accessibility is part of treating our neighbors right.
Our Standard
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, and to align with the Americans with Disabilities Act (ADA). These guidelines explain how to make web content more accessible for people with a wide range of disabilities. Accessibility is an ongoing effort, and we work to improve the experience over time.
Measures We Take
- Semantic HTML structure with headings and landmarks for assistive technologies
- Text alternatives (alt text) for meaningful images
- Keyboard operability for navigation and interactive elements
- Color contrast that targets WCAG AA ratios
- Visible focus indicators for keyboard users
- Responsive layouts that adapt to different devices and zoom levels
- Respect for reduced-motion preferences
Known Limitations & Third-Party Content
Despite our efforts, some content may not yet be fully accessible. Portions of our website rely on third-party services and embedded content — such as maps, financing applications, review widgets, and certain media — that we do not fully control and that may not meet the same standards. We work to choose accessible providers and to offer alternatives where we can. If you encounter a barrier, please let us know so we can help and prioritize a fix.
Need Help or Found a Barrier?
If you have difficulty using any part of this website, need information in an alternative format, or want to report an accessibility barrier, contact us — we’re glad to help and to assist you with any service or information you need:
Ferrell's Air Conditioning & Heating
Email: [email protected]
Phone: (502) 633-2665
Please include the page address (URL) and a description of the problem. We aim to respond within five business days and to resolve issues as quickly as we reasonably can.
Ongoing Review
We review this statement and our website’s accessibility at least annually and as we make significant changes to the site. This statement was last updated on the date shown above.
We recommend periodic review of accessibility practices with a qualified specialist to keep pace with evolving standards.